- Where is my order? It's will be delivered out on every Monday - Thursday. Delivery timing 9am - 6pm. Next week delivery slot will be closed on every Saturday, 8pm.
- How can I exchange or return an item purchased? Please WhatsApp (ONLY) (8938 1383) / Email us, Our friendly Customer team will be in touch with you to review Exchange/ Return eligibility.
- What are the delivery options? Please select your preferred delivery slot upon checking out your cart. The parcel will be delivered to your chosen destination. The delivery charge is FREE.
Terms and Conditions Nine.N reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.
How can I pay for my purchases? DEBIT OR CREDIT CARD / PAYNOW (8938 1383). We accept Visa and MasterCard. Payments with debit cards will also be charged in real time. Please WhatsApp us the PAYNOW receipt once you make the payment.
- How should I wash the cover? Please watch this video on " Steps to remove sofa cover for washing" https://youtu.be/2_dN0oSsn6A Or Simply visit the " Blog " section.
- Why is the zip slider sew inwards, it is so difficult to be unzipped. We understand that it might take some time to unzip the cover, however the purpose of inwards zip is to have a smooth edge. And furniture zipper is advise to sew inside out.