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NINE.N

Trade-In Program: Renew Your Space with NINE N

Trade-In Program: Renew Your Space with NINE N

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Trade in Item
Your ideal new furniture

At NINE N, we understand the importance of having a calm sanctuary. Sometimes, even your cherished furniture can no longer suit your lifestyle. In introducing our Trade-In Program, we offer a harmonious exchange for furniture more than 2 years from us . Exchange your current NINE N furniture for something more suitable. Our team will assess the condition and functionality of your furniture through photos and video, providing you Nine N Credits towards your new purchase. Rest easy knowing your old furniture will continue to radiate warmth and relaxation for others in a new chapter of its life, or be donated to charitable organizations. Our Renew Your Space Trade-In Program aims to promote sustainable living and harmonious exchanges.

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Steps to Trade in

  • Step 1

    Explore this Service and proceed to Cart Out. Kindly provide your name, contact numbers, and register your order email address during the cart out session.

  • Step 2

    Our customer service team will contact you via WhatsApp for the initial assessment, which will involve reviewing photos of the product and a video demonstrating the mechanism in action.

  • Step 3

    After the credit value and exchange date for the new furniture are confirmed, we will conduct a final evaluation at your space.

  • Step 4

    Following our final inspection of the trade-in item, payment for the new furniture must be made on the exchange date. New order numbers and updated warranties will be issued to you three days after the exchange date

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Things to take note:

Credit Details

We would like to inform you that the credit amount for your items will be determined by our expert service team during the evaluation process.

The following are the credit values for the items in proper condition:

Kaiteki Floor Recliner ( S / M / L ) : $20 - $40

Swivel Chair: $60 - $80

Beddo: $80 - $100

Please note that these values only apply to items with mechanisms in proper condition.

If the items have a defect mechanism, the credit value will be adjusted as follows:

Kaiteki Floor Recliner ( S / M / L ) : $10 - $30

Swivel Chair: $30 - $50

Beddo: $40 - $60

Rest assured that our expert team will conduct a thorough evaluation process to ensure that you receive the most accurate and fair credit value for your items.

Sustainable and Donations Policy

All traded-in furniture is thoroughly washed and treated to eliminate bacteria before being prepared for events or donations.